Start Your Career with an Apprenticeship at Grit

Start Your Career with an Apprenticeship at Grit

Start Your Career with an Apprenticeship at Grit

We want to help you make the big step into the workplace a little smaller

Do you have the desire to improve your knowledge in all things digital and grow a career in this field?

We appreciate the best placed apprentices are those who find an employer who offers a robust support structure, an encouraging environment and a motivational atmosphere – with a real opportunity for development and progression. At GRIT, that’s exactly what’s on offer.

Are you the bright spark we’ve been looking for to join our Client Services team as a Technical Project Apprentice? In order to succeed in this role, you’d ideally agree with the following statements:

  • I have an understanding of basic website/database programming;
  • I have good attention to detail;
  • I am confident in all Microsoft programmes;
  • I am organised;
  • I have good written and verbal communication skills;
  • I can offer excellent customer care;
  • I am a good problem solver;
  • I am willing to work hard to develop all of my skills.

Daily tasks will include:

  • Attending daily 08:45 scheduling meetings with our Client Services team
  • Answering phones
  • Troubleshooting and fixing common support queries from clients
  • Working with our experienced Client Services team members to scope project briefs from (prospective) clients;
  • Managing retainer contract requests from customers (either carrying out requests or liaising with appropriate Programmer/Client Services team members to get work completed);
  • Checking SEO statistics and creating written reports;
  • Reviewing support tickets on a daily basis;
  • Managing Social Media retainers, including copy-writing, scheduling content and interaction on behalf of GRIT’s customers.

It’s worth noting that we don’t expect miracles. We’re prepared to put as much hard work into your career as you – we want to help you surpass your goals and expectations.

If this opportunity sounds like it’s for you, get in touch.